
Photo Courtesy of Emma Matthews via Unsplash
The COVID pandemic has shifted e-commerce in 2020, maybe more than any other time in history. Traditional retail sales have declined but e-commerce has seen a 129% year-over-year growth in U.S. and Canadian orders as of April 21st, with an impressive 146% growth in all online retail orders. Most, if not all, brick and mortar stores have taken their businesses online to survive the pandemic. As a result, U.S. e-commerce sales will hit a projected $709.78 billion in 2020, or about 14.5% of total U.S. retail sales, up from $601.65 billion,