Tag: Customer

This Dead Mall in San Francisco Has Never Seen a Customer

There it sits and pouts, a gleaming glass-and-steel behemoth, its double-helix escalator visible from the sidewalk. Squeezed between two smaller buildings, it’s an awkward building. And empty. Always empty. Chronically empty. It’s been that way since 2016, when construction of the 250,000-square-foot retail complex was completed.

The $150 million project was supposed to be the prized bookend of Mid-Market, a skinny slip of a neighborhood that stretches from Fifth Street to Van Ness between Mission and Market Streets, with the Twitter building — the much-publicized tech neighbor meant to kickstart a revitalization — as the centerpiece. Far from the tech-fueled

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