The study examined how the global crisis has impacted the way people use e-commerce and other digital tools, with more than half of respondents reporting they now shop online more frequently.
“The COVID-19 pandemic has accelerated the shift towards a more digital world. The changes we make now will have lasting effects as the world economy begins to recover”, said UNCTAD Secretary-General Mukhisa Kituyi.
Online news and entertainment
UNCTAD conducted the survey together with Netcomm Suisse eCommerce Association, in collaboration with the Brazilian Network Information Center (NIC.br) and Inveon, a Turkish digital commerce company.
The countries covered were Brazil, China,